Industry Updates and Holiday Orders

Posted by Lauren Adler · October 04, 2021

By now you’re probably aware that the pandemic has sent global supply chains topsy-turvy. Nearly everything we touch—apparel, paper, plastic products—has seen increased cost, shortages, and slowdowns in production and shipping. The latest information we are receiving from our supplier and manufacturing partners is that they do not expect to see any meaningful improvements until at least mid-2022.

As we move into the holiday seasons, one of our busiest times of year for gifting and branded merch, we are asking for your help so we can provide you with the items you need and the service you expect.

Here are some things you can do to help alleviate potential delays:

Plan ahead: Place orders as far in advance as possible to allow room for any stock issues, as well as, production and shipping delays. In most cases this means allowing at least 2-3 weeks for production, plus shipping. At this time we cannot accept rush orders, or guarantee delivery dates and shipping times. The reality is that last-minute orders won't make it in the timeframes we’ve been used to in the past. FOR HOLIDAY ORDERS: we recommend placing any gift/merch orders at least TWO WEEKS PRIOR to Thanksgiving, to ensure delivery before Christmas.
Be flexible: Having a second choice or alternative option is advised in the event that your first choice is not available. This is especially important for apparel orders. We are seeing lots of gaps in apparel availability and stock levels change daily … sometimes hourly. We are doing our best to stay on top of these changes and will always notify you if a substitution needs to be made.

Our service depends on a lot of things to happen … well, dependably. Our promise to you is to double down on our commitment to providing timely communication, fast reflexes and, as always, good taste.

Thank you for your continued support and understanding as we navigate these challenges together.